‘Directing the new employee to a higher competence level, without becoming patronizing or impatient’

Setting of the workshop:

Instructing a newcomer to the business usually needs a special approach.

Situations:

• How to approach a new inexperienced staff member, who is excited or even insecure about doing the job?
• You think: “How can he not get this?”
• Someone does something wrong, even though you had asked her if you were clear, and she assured you that you were.

The daily routine of a more experienced professional is usually implicit and routine. The task is child’s play and therefore instructing a newcomer can e.g. end up in being impatient; using jargon; skip parts; overload with information and going too fast.

Support Echteld Consult:

In this workshop, we’ll teach you how to instruct new employees. How to assess them and how to move forward from there. You’ll learn what the pitfalls are and what is important to do, and what you should avoid. All of this to make them quickly grow in their new roles.

Elements of the approach during the workshop:

• Assessment of the recruit
• Knowledge and skill gaps
• Pitfalls and how to avoid them

Result:

Professionals who are able to tune their management style to newcomers to the business, in order for them to quickly grow their performance.