Setting of the workshop:
The competent employee who is good at this job, but is also doubtful or unwilling.
- “I am not sure if I can do this.”
- “What should I do first; what’s the first step in this project?”
- “I don’t want to do this anymore, I am fed up doing this!”
In these cases some managers will dismiss the employee’s doubts: “Sure, you can do it.” Or they start managing the employee on the content. Usually, this doesn’t work, because it will only make your staff less competent.
Support Echteld Consult:
In this part of the workshop, we’ll teach you how to manage skilled staff, that underperforms, by encouraging them and thus building their self-confidence.
Elements of the approach during the workshop:
- Signaling uncertainty and unwillingness
- Support roadmap:
- Identifying the problems
- Moving to solutions
- Pitfalls and how to avoid them
Managers who know when and how to build their competent staff’s self-confidence in situations, they appear insecure or unwilling.